After 20+ years at another independent mechanic, the quality of work had become suspicious and prices were soaring. I cautiously approached ACTION AUTO hoping to find a new good mechanic. They're not just good, they're fantastic! They communicate everything during the process. Straight forward estimates. Extremely reasonable prices. No surprises, and a quick turnaround time. I choose independent businesses because it's their livelihood. They need my return business and for me to tell others about them. ACTION AUTO is my go-to mechanic because they do great work.
This is the best quality auto repair shop in the area, by far. I have taken mine and all of my family's cars here for years. These guys go above and beyond to make sure your vehicle's maintenance and repairs are up to date or that you are notified of possible problems. They have a much better warranty than any other shop as well. They tell you what you need or don't need done and won't recommend things unless they find it necessary. All of my cars roll on past 200k miles because of the team at Action, they rock! The only thing they wont do is a wash and wax, lol.
What would've cost us $1500 at the dealership to replace struts, cost us half the price here at action auto. They even found things wrong that the dealership missed. That in itself speaks for how amazing they are here. We used to come here when we lived in La Palma, and having moved around, we forgot how awesome this place is. Thank you, Brett and staff for taking care of our car and us!
Action Auto has been an absolute blessing. I have been taking my 2004 jeep to them for the last three years and I can guarantee you that there is not a harder working group of people out there. They have had to fix multiple major issues that my prior mechanic did not know about. I can say without a doubt my Jeep would not be running if I had used another automotive shop. These guys are absolutely the best. I have had Nat and his team at Action Automotive Service every major system on my jeep and it has never run better. I even picked up 1 or 2 MPG! (That’s a lot when you average 14 city…) If that is not enough here is my favorite story of the action auto team going above and beyond. It was a 100+ degree day and I left my car running while I ran into action auto to talk to Bret about my girlfriend’s car. Little did I know while we were talking my radiator fan failed and my car overheated and the radiator ended up exploding. The explosion was so powerful it ended up damaging my AC condenser and transmission cooler. Brett was on top of it. They had my car up and running as good as new that same day. They even came up with the idea to add an additional mechanically driven fan to make sure this never happened again. Long story short. These guys are absolutely the best!
I love this place! I don't even live in the area and I bring ALL of my vehicles here. I have been screwed too many times by car repairs trying to upsell you on things you don't need and this place just gives it to you straight on what is needed today or gives you a heads up on issues that may become a problem in the future. Very happy I found them :)
Went in for an oil change and was pleasantly surprised to find they do full check up as part of the service! The pricing is very fair and the employees were nothing but helpful and cordial. I will say to get there early as it is by first come first serve and the wait time can get long.
Been coming here for years. They have kept one of my vehicles from completely deteriorating and have solved some odd problems that I have encountered with no idea how to fix. They are also pretty darn quick, despite always being busy, and have always been able to fit me in with a more than reasonable turn around time.